Terms & Conditions

Last Updated: January 2026

1. Introduction

Welcome to bv99, Bangladesh's trusted online gaming and sports betting destination. These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and bv99 ("we", "us", or "the Platform"). By registering an account, making a deposit, or participating in any game or betting activity on bv99, you confirm that you have read, understood, and agreed to abide by these terms in their entirety.

These terms apply to all players accessing bv99 from Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree to any part of these terms, you must not use bv99 in any capacity.

2. Player Eligibility

To use bv99, you must meet all of the following eligibility requirements. Failure to meet any single condition may result in your account being suspended or permanently closed without prior notice.

• You must be 21 years of age or older at the time of registration.
• You must be legally permitted to engage in online betting and gaming activities under the laws applicable to your place of residence.
• You must register only one account per person. Multiple accounts by the same individual are strictly prohibited.
• You must provide accurate, truthful, and up-to-date personal information during registration and throughout your use of the platform.
• You must not be a resident of any country or jurisdiction where online gambling is explicitly prohibited by local law.

3. Account Registration & Verification

To participate in any real-money games or betting events on bv99, you must complete the registration process and verify your identity. During registration, you are required to provide a valid email address, a mobile number (preferably registered with bKash, Nagad, or Rocket for payment purposes), and a secure password.

bv99 reserves the right to request additional KYC (Know Your Customer) documentation at any point. This may include a government-issued photo identification, proof of address, or proof of payment method ownership. Failure to provide requested documents within the stipulated timeframe may result in account restriction.

4. Deposits & Withdrawals

bv99 supports multiple deposit and withdrawal methods tailored for players in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). The following payment options are available:

• Mobile banking: bKash, Nagad, Rocket, and Upay are fully supported for both deposits and withdrawals.
• Card payments: Visa and Mastercard may be used for deposits subject to your bank's policies.
• Minimum deposit amounts and withdrawal thresholds apply and are displayed within your account dashboard.
• Withdrawal requests are reviewed within 24-72 hours (Bangladesh Standard Time, UTC+6). Processing times may vary depending on your selected payment method.

bv99 reserves the right to delay or withhold a withdrawal if suspicious activity is detected or if KYC verification has not been completed. Funds deposited through a specific payment method may be required to be withdrawn through the same method. Any fees charged by third-party payment providers are the sole responsibility of the player.

5. Bonuses & Promotions

bv99 offers a range of bonuses and promotional offers to both new and existing players. All bonuses — including welcome bonuses, free spins, reload bonuses, and cashback offers — are subject to specific terms that must be met before any withdrawal is permitted.

• Each bonus offer carries a wagering requirement that must be completed within the stated validity period. Failure to meet the rollover conditions will result in forfeiture of the bonus and any associated winnings.
• Bonuses are non-transferable and may not be exchanged for cash directly without meeting the stipulated wagering requirements.
• bv99 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Only one welcome bonus is permitted per player, per household, per IP address, and per payment method. Attempting to claim welcome bonuses multiple times constitutes abuse and will result in account suspension.

6. Prohibited Activities

The following activities are strictly prohibited on bv99 and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Collusion, match-fixing, or any coordinated attempt to manipulate game outcomes or betting results.
• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage over other players or the platform.
• Attempting to exploit software bugs, glitches, or errors to generate winnings that would not have occurred under normal gameplay.
• Money laundering, fraud, or using bv99 to process transactions derived from illegal activity.
• Threatening, abusing, or harassing other players or bv99 customer support staff via any communication channel.

7. Responsible Gaming

bv99 is committed to promoting responsible gaming among all its members. We encourage players to set personal deposit limits, session time limits, and loss limits through their account settings. Self-exclusion tools are available for players who feel they need a break from gaming activity. If you believe gambling is negatively affecting your daily life, please contact our support team at [email protected] or refer to our dedicated Responsible Gaming page.

bv99 strictly enforces the 21+ age policy and employs age-verification measures to prevent underage gambling. Players who are identified as minors will be immediately excluded and any funds in their account will be returned to the depositing payment method after verification.

8. Intellectual Property

All content on bv99 — including but not limited to the brand name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the exclusive intellectual property of bv99 or its licensed content providers. You may not copy, reproduce, distribute, modify, or create derivative works from any bv99 content without prior written permission. Unauthorized use of bv99's intellectual property will be treated as a serious violation and may result in legal proceedings.

9. Limitation of Liability

bv99 provides its platform on an "as is" and "as available" basis. While we strive to deliver a seamless and reliable gaming experience, we do not guarantee that the platform will be uninterrupted, error-free, or free from technical malfunctions. bv99 shall not be held liable for any losses — direct, indirect, incidental, special, or consequential — arising from your use of or inability to use the platform.

In the event of a technical error that results in incorrect game outcomes or erroneous payouts, bv99 reserves the right to correct the error and void any affected bets or transactions. Players agree that human or technical error, regardless of origin, does not entitle them to funds that would not have been won under fair and correct gameplay conditions.

10. Privacy & Data Protection

bv99 takes the privacy of its players seriously and is committed to safeguarding your personal data. We collect, store, and process your data in accordance with our Privacy Policy. Your information will never be sold to third parties. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers. By using bv99, you consent to the collection and processing of your data as described in our Privacy Policy.

11. Account Suspension & Termination

bv99 reserves the right to suspend, restrict, or permanently close any player account — with or without prior notice — in any of the following circumstances:

• Violation of any provision of these Terms & Conditions, including prohibited activities, multi-account operation, or provision of false registration information.
• Reasonable suspicion of fraud, money laundering, or use of stolen payment credentials.
• Failure to complete identity verification (KYC) within the required timeframe, or provision of forged or misleading documentation.

12. Amendments to Terms

bv99 reserves the right to revise, update, or amend these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. It is your responsibility to review these terms periodically. Your continued use of bv99 following any amendment constitutes your acceptance of the revised terms.

bv99 may also notify registered players of significant amendments via email or in-platform notification. However, the absence of such a notification does not render the amended terms invalid or unenforceable.

13. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from your use of bv99 shall first be addressed through good-faith negotiation between you and bv99. If a resolution cannot be reached informally, the dispute shall be submitted to binding arbitration. bv99 operates as a safe and reliable platform committed to fair play and player protection. We do not make specific licensing claims beyond our general commitment to SSL security and fair gaming standards.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach out to our customer support team. We are available 24/7 to assist players across Bangladesh. Contact us at: [email protected]